Timelog Tracker
iTasker is mainly used for those companies that sell products to the customer and provide service within a warranty period. The company has a single or multiple Service Centers and each service center has some Technicians. Technicians provide service to the customers indoor or outdoor. The Customer can make a complaint and open a ticket to the service center physically or over the phone to service a product. The company admin can assign a Technician to service a customer's product by a customer ticket. The technician can change the ticket status assigned to him.
Features
Super Admin:
- Create multiple companies
- View all company user list
- Set application role
- Company status update
- Create company admin
Company Admin:
- All summaries in the dashboard
- View and create customer details
- Role wise permission
- Create new complaints and update
- Account settings
- Service Center
- Service center-wise technicians
- Product categories
- Products
- Product models
- Spare parts
- Product problems
Technician Role:
- Can view assigned tasks
- Update task status
- Attach documents
- View task summary in the dashboard